Legal
Refund Policy
Last updated: 1 July 2026
This Refund Policy applies to paid services operated by TJ NOVA LTD.
Usage-based credits
Consumed usage-based credits are generally non-refundable, as the underlying service has already been delivered.
Subscriptions
Subscriptions may be cancelled according to the billing terms applicable to your plan. Cancellation stops future renewals; it does not retroactively refund the current period unless required by law.
Requesting a refund
Refunds can be requested by contacting support@tjnovaltd.com. We review each request in line with this policy and applicable consumer law.
Ineligibility
Abusive or policy-violating accounts may be ineligible for refunds.